Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This includes:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely by Razorpay)
• Photos you upload for your magnets
• Order history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your comments and questions
• Improve our products and services
• Send promotional communications (with your consent)

3. Photo Storage and Usage

The photos you upload are used solely for creating your custom magnets. We:

• Store photos securely using encrypted cloud storage
• Never share your photos with third parties
• Never use your photos for marketing without explicit consent
• Delete photos from our production system after order completion

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment processing is handled securely by Razorpay, a PCI-DSS compliant payment gateway.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Third-Party Services

We work with trusted third-party services:

• Razorpay: Payment processing
• Supabase: Database and authentication
• Courier Partners: Order delivery

These partners have their own privacy policies governing the use of your information.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@myraframe.com